I do use many of the practices discussed in this module and although I am familiar with documentation and observations, I do not use them formally with my child care families. I would like to start doing that as well as create a group on my business Facebook site to share the process of learning with my families. I am always telling them that the process matters more than the outcome but using documentation along with the reasons behind the process and how it benefits the children will better expolain what I mean by “the process is more important”. I will be looking at the information on technology on the TownSquare site.