I have learn to make sure i am following proper steps to ensure i am using positive and productive communication with families. Some times it can be difficult trying to communicate with families. I have learned that every family is different and that I should ask which method of communication do they prefer. Also in my parent handbook I should have clear policies and procedures. So now I will look at my parent handbook to see what updates I need to correct. I have discover not all families prefer talking face to face about their child behavior . I am going to try different solution on communicating children behavior according to family preference unless it is an emergency situation.